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RETURN POLICY

Refund Policy

Refunds for Goods

Refund requests must be made within 14 days after receipt of your goods.

 

No refunds or exchanges  for change of mind or on sale items 

If your items are an incorrect size , we offer an exchange for a new size , free of charge and once only.

Upon the return of the original order , the original order must be in the original condition with tags attached to get the exchange.  If we can not  exchange due to unavailable sizes in stock  we will issue a partial money refund minus any transaction costs incurred from the original sale. 

money refunds will only be issued for faulty goods and a photo will need to be issued to peppypantsactivewear@gmail.com prior to returning. 

Refunds are determined based on sale price at at time of purchase minus costs incurred in fulfilment of the order ie (postage and handling costs, credit card transaction fees , administration fees etc ) 

 

Return Policy

Returns can be made by mail. To make a return by mail, follow the following procedure:

Products Must still have tag attached and be in a sellable condition  , pack product into a tough bag , mailer or padded mailer and return to our address 04 Austral ave, Graceville QLD 4075

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